![]() This last time they asked for pictures including hand written notes with the case number, etc, and video of the 'problem in action'? ![]() date of purchase, serial number, description of the problem, steps tried to resolve the problem, etc. Every time I reach out to Logitech support and they ask the standard questions. I'm on my third keyboard because every one has had a problem with the color display of certain keys after a while of use. I'm not much of a gamer but I bought it for the programmable "G" keys that I use daily for various purposes. ![]() I own a fairly expensive Logitech keyboard.
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